The second-hand marketplace Users Express Anger Regarding Sizing Changes

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

The second-hand shopping app has revised its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Online Platforms Reaction

Countless users and merchants have taken to social media stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to examine their items and update the measurements by hand when needed, causing user dissatisfaction.

Sizing System Changes

Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.

Member Stories

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Manual Updates

Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.

Service Background

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.